eCOMSLEUTH

Understanding your competition is a key component to building and growing your business. At eCom Sleuths, our mission is to help you better uncover what you're up against and give you the necessary edge to surpass and outperform your competition.

eCom Sleuth puts competitive intelligence in your hands by providing in-depth audit results and critical insights into your competition through anonymous eCommerce mystery shopping. After purchasing a product of your choosing, we record and audit your competitor’s sales process beginning to end. We learn and share what paperwork they provide, how they present their products, any "Surprise and Delights" they include, how their back-end service works, and if they are delivering what (and when) they promised.

After collecting and recording these critical details, we compile the data and send you a Competitor Audit with critiques and suggestions on how to improve your own process. The final step includes leaving seller feedback and complaints to the designated marketplace, and filing appropriate complaints against your competitor where applicable.

For those seeking exponential business growth, the importance of building your brand cannot be overstated; But it doesn't stop with building! With brand-building comes the necessity for brand protection. There is nothing more frustrating and damaging than developing a brand, image, or product listing only to have it stolen or abused by a competitor. As part of the Audit Package, eComm Sleuths also provides a thorough examination of Brand and IP theft, keeping your products, marketplace listings, and brand safe from theft or cheap imitation.